Support
Need a hand with Agrosphere? We're here to help with scans, your account, subscriptions, and anything else. Most questions are answered below — and you can always email us directly.
Email our support team
We reply to every message — usually within 2–3 business days.
support@agrosphereapp.com
For legal or business matters, contact the operator, Harshwardhan Parganiha, at chairmen@agrosphereapp.com.
Common questions
How do I delete my account and data?
You can delete your account at any time from inside the app: open Profile → Settings → Delete account. This removes your personal data from our systems (subject to limited legal/backup retention). Prefer email? Write to support@agrosphereapp.com with the subject "Account Deletion Request" from your registered email and we'll process it for you.
A diagnosis looks wrong, or a scan won't work
Agrosphere's diagnoses are AI-generated and advisory — they can be incomplete or inaccurate, so always confirm with a qualified expert before treating crops. For better results, take a clear, well-lit, close-up photo of the affected leaf. If scanning fails, check your internet connection (some scans run in the cloud) and make sure camera permission is granted. Still stuck? Email support@agrosphereapp.com.
Subscriptions, billing and refunds
Subscriptions are handled by Google Play. To view, change or cancel your plan, open the Play Store app → your profile → Payments & subscriptions → Subscriptions. Refunds are managed by Google under the Play Store refund policy. If you were charged in error, contact us at support@agrosphereapp.com.
I want to report a privacy concern or unauthorised access
Please email support@agrosphereapp.com right away and we'll investigate. See our Privacy Policy for how we handle and protect your data.
The app isn't showing in my language
Agrosphere translates its interface and results on your device. You can change the language in Profile → Settings → Language. Some translations download the first time you switch, so an internet connection helps. If something reads incorrectly, tell us at support@agrosphereapp.com.
More
Read our Privacy Policy and Terms of Service.